Thank you for your interest in Hyperlite. We pride ourselves on providing exceptional customer service and are committed to addressing your inquiries, concerns, and feedback in a timely and professional manner. Our dedicated team is here to assist you with any questions about our premium product lines, including Hyperlite Mountain Gear, Hyperlite Life Jackets, Hyperlite Backpacks, and Hyperlite Boards.
Customer Support Hours
Our customer support team is available Monday through Friday from 9:00 AM to 6:00 PM (Eastern Time). During these hours, we strive to respond to all inquiries within 2 business hours. Outside of regular business hours, please allow for additional response time as our team will address your message at the earliest opportunity during the next business day.
Ways to Reach Us
Phone Support:
For immediate assistance, please call our customer service line at +1 207-496-1499. Our knowledgeable representatives are ready to provide product information, process orders, handle warranty claims, and address any concerns you might have about your Hyperlite purchases.
Email:
For written inquiries, please contact us at thehyperlite@hotmail.com. Please include detailed information about your question or issue, including relevant order numbers, product names, and any supporting documentation that might help us assist you more efficiently.
Live Chat:
Visit our website during business hours to connect with a customer service representative via our live chat feature. This option is ideal for quick questions about products, availability, or ordering information.
Mailing Address:
7926 Bracken Pl SE, Snoqualmie, Washington, 98065, United States.
